Archives: FAQs

Ishir Hosting

Where is BorderlessMind team located?

BorderlessMind HQ is located in NOIDA (a suburb of New Delhi, India). All Resources assigned to clients are full-time employees of the company. We have a US Sales Office located in Plano...

1 minute readContinue Reading
Ishir Hosting

Does BorderlessMind do project-based work?

No, BorderlessMind does not do project-based work. Our focus is in extending our client's team with Global Talent. However, we can recommend to you our sister company ISHIR that does engage in...

1 minute readContinue Reading
Ishir Hosting

How does offshore staffing or staff leasing work with BorderlessMind?

BorderlessMind provides a fully serviced office in NOIDA (suburb of New Delhi, India), which includes IT and communication tools along with general office facilities which includes a computer, basic...

1 minute readContinue Reading
Ishir Hosting

How do I engage with BorderlessMind?

BorderlessMind provides Resources on a month-to-month contract basis.  We have ensured we keep the pricing very competitive. There are no additional savings for signing a long term contract. Each...

1 minute readContinue Reading
Ishir Hosting

How do I manage my offshore staff or team member?

Your resource will become an extension of your team and should be treated as such. You will set their key performance areas and development goals. However, BorderlessMind will provide a dedicated...

1 minute readContinue Reading
Ishir Hosting

What is the process for hiring a dedicated resource from BorderlessMind?

The of hiring a dedicated Resource is quite simple. You need to do is tell us what role, skill or process you would like to outsource and we look into our pool of Resources and find the right...

1 minute readContinue Reading
Ishir Hosting

How is the recruitment of a dedicated resource managed?

In case we do not have an appropriate resource in our pool, we will hire a Resource to meet your unique needs. All you need to do is tell us what role, skill or process you would like to outsource...

1 minute readContinue Reading
Ishir Hosting

Why BorderlessMind?

We believe that through outsourcing, small-to-medium-sized businesses can gain a competitive advantage. We understand businesses and recognize the challenges they face in today’s fast-paced and...

1 minute readContinue Reading
Ishir Hosting

Is there a Project Manager to supervise the Resource?

Our clients like control and want to supervise and communicate with their Resources directly. We however, assign an Account Manager and an Outsource Coordinator to your account to help in bridge any...

1 minute readContinue Reading
Ishir Hosting

Is there an option of replacement in case of dissatisfaction with any Resource?

Yes, if the client is dissatisfied with the performance of a particular Resource, BorderlessMind ensures timely replacement. The replacement Resource can take up to 2-4 weeks in case someone is not...

1 minute readContinue Reading

Get in touch with us

Help Desk Software